Look they have color just not what I was expecting to see what I'm seeing especially with all the pics Orphek posts and seemingly a lot about SPS talk COMPARING TO MH!
Again I want to be clear this is a fine line and touchy subject obviously not sure why honestly this is a discussion bard and that's what I'm doing LOL.
I'm not making this stuff up nor am I a Newb not sure if some comments realize 20+ years in a hobby is a long time.
I also know all about looks additions (Chemicals and Parameters) and such as well as pics being altered to be posed online!
Sooo the difference here is I'm not a newb. and there are people defending these lights like it's their company why?
This isn't personal it's my opinion and my past experience. I've said it more than once I think the lights are capable the service down right sucks from Orphek.
I have owned just about every bulb T5, Power Compact, VHO and Metal Halide. (No Joke Either)
I'm trying to get help with color and post my opinion and feedback that's all again (From my experience)
I've had them over a year and on my 4th schedule now I purposely did not make this post in 3-6 months because I wanted to give them time and a fair shake
(I own an Online business and would never just to a forum in an instant to bash or call out takes a while)
I did start to email 6 months ago asking never once got an answer.
There is still not one comment from the company as far as input blows my mind.
I think the lack of service is the most frustrating thing about spending 1,200.00.
BRS will step up as they always do that's why I'm posing here. They just happen to get with a company that cares and gives Great service in fact if
BRS falls through with Orphek I will be giving them more money to dump these lights.
As mentioned above the lack of unanswered emails and facebook posts on their page asking for lighting schedules has been a complete waste of time. \
Customer service goes a long way in my book and product support matters!!
Making something and selling isn't the end of the Job Period!!!
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