Look I understand your feelings towards the company based off your interaction with this one individual. Really rough story. That doesn't, however, have anything to do with whether the lights are a good option for other consumers or not. That is what this post is about.
There are tons of companies out there that do bad by the consumer and others with a rogue employee who harms the consumer. Its all over. Look at our police force. Does one rogue cop mean we should hate the entire force? I hope not. Look at what is happening right now between Ukraine and Russia. How many companies have pulled their businesses away from Russia? How many chose to stay? Would you boycott those who stayed? For example, Subway refused to pull business out of Russia. Does that mean that we all should stop doing business with Subway? I don't know. Don't think so. At the end of the day, they offer items that are a perfect fit for some customers.
I'm sorry you had a bad experience with Orphek. I sympathize with you. I don't think though that your one experience with their employee should warrant a complete boycotting of their lights by all hobbyists.
The orpheks are not ali express bars with a sticker slapped on them. That's the quanta bars you're talking about. Orphek doesn't manufacture their lights in China. Just clarifying in case you really believed otherwise.
For the record, I just placed by order 15 minutes ago. The orphek rep I spoke to was lovely to deal with.