ramsey
New Member
Hey Guys,
Long time lurker, first time poster. I just had to share my experience with PM's terrible service. I just wanted you all to know in case you're considering buying something made by them. I tried emailing them with a few questions and never got a response. I started a thread on my local reef club's forum and complained about their service. Here's his response:
"I didn't waste my time reading your rant ramsey. If you think you can talk smack while out of town on vacation with my family, without me responding, you've got another thing coming. If you've got something to say, you had better have the guts to say it to me personally. I am very approachable at xxx-xxx-xxxx. Better yet, I'd be happy to respond to you personally. I've been in this business for 35 years. It's people like you that make me feel the pain of our valuable retailers and the principal reason I no longer manage retail stores. Good luck, because you're going to need it."
I was never rude or a jerk. If you'd like to see the entire thread, please see it here:
Precision Marine support = FAIL
Just thought I'd let you guys know in case you were considering buying their product. I'll be posting this on RC as well.
Long time lurker, first time poster. I just had to share my experience with PM's terrible service. I just wanted you all to know in case you're considering buying something made by them. I tried emailing them with a few questions and never got a response. I started a thread on my local reef club's forum and complained about their service. Here's his response:
"I didn't waste my time reading your rant ramsey. If you think you can talk smack while out of town on vacation with my family, without me responding, you've got another thing coming. If you've got something to say, you had better have the guts to say it to me personally. I am very approachable at xxx-xxx-xxxx. Better yet, I'd be happy to respond to you personally. I've been in this business for 35 years. It's people like you that make me feel the pain of our valuable retailers and the principal reason I no longer manage retail stores. Good luck, because you're going to need it."
I was never rude or a jerk. If you'd like to see the entire thread, please see it here:
Precision Marine support = FAIL
Just thought I'd let you guys know in case you were considering buying their product. I'll be posting this on RC as well.
