I disagree that they have really given an answer, and that is my main point.
What have they actually said?
We found some clay stuff in the Turkish plant but nothing else.
Where did this clay come from? What was it composed of? If it didn’t cause any problems then why close the Turkish plant? How can they be sure this isn’t in the German salt? How did it get through QC? How widespread was it? Why were the initial reports of problems ignored? What have they done as part of their investigation? Have they tested batches (or samples) of salt that had reported problems? If so, what was the result? If they haven’t found any problems with the salt, what do they think the reported issues might be, that have come from unrelated end users?
I guess in the end it comes down to whether you trust TM or not. If you do, their response has been adequate, if you don’t then it hasn’t.
To me, there are more questions than answers.
What have they actually said?
We found some clay stuff in the Turkish plant but nothing else.
Where did this clay come from? What was it composed of? If it didn’t cause any problems then why close the Turkish plant? How can they be sure this isn’t in the German salt? How did it get through QC? How widespread was it? Why were the initial reports of problems ignored? What have they done as part of their investigation? Have they tested batches (or samples) of salt that had reported problems? If so, what was the result? If they haven’t found any problems with the salt, what do they think the reported issues might be, that have come from unrelated end users?
I guess in the end it comes down to whether you trust TM or not. If you do, their response has been adequate, if you don’t then it hasn’t.
To me, there are more questions than answers.