- Joined
- Sep 10, 2018
- Messages
- 70
- Reaction score
- 37
I got the same answer! I am glad I am not the only one who thinks this is ridiculous!
"Here is a dead fish delivered to your door and a dying one, please treat them and if they die we will give you store credit, by the way you must still purchase another $150 dollars to free shipping thank you for giving us your money for sick fish and understanding"
Yep. Called today and spoke with Derek, a manager, he said no go on a full or partial refund. I explained how his fish caused this problem, now I have to treat all the more expensive fish with a formalin bath and CP for 30 days. Metroplex with focus to feed internally. I also got a microscope and a digital scale to measure CP. the microscope is to find this uronema crap. I saved a sample of their water. I will also be sampling my DT to see if uronema is present already. I did a good job of not letting anything cross over. I did use a baster once, but I gave it a hot bath. I read uronema is basically in all our tanks already. It’s just a matter of the fish being weak and susceptible to the disease. Yeah I lost another chromis today. That’s 4 out of 5. Yep. I need to spend bucko bucks to get that free shipping. I guess I could just get the equipment with my credit and get free shipping. But forget fish. I got to my a decision on this last chromis. I hate to off him, but I think it’ll happen anyway. There should be disclaimer on live Aquaria’s website that their **** is all jacked up!