I emailed Hanna about this but haven't gotten a reply. The instructions say to use the syringe and pipet tip to draw up 4 ml of reagent - but there is no mention of the volume of the pipet tip. So when I draw up the reagent to the syringe's 4-ml mark and transfer the reagent into the glass vial, a lot more than 4 ml is inside. Same thing with measuring 5 ml of aquarium water - how can you know the amount of liquid if you don't know the pipet tip's volume?

