Question re: heartbeat/apex

[slipknotgrrl83]

I can't seem to find out anywhere what the time frame is that fusion needs to not be able to ping the apex before getting an alert. Also does it send email and text or just an email?

 

[wcharon]

I received both email and text. Couldn't test for the time period.

 

[Terence]

I can't seem to find out anywhere what the time frame is that fusion needs to not be able to ping the apex before getting an alert. Also does it send email and text or just an email?

It is around a half an hour.

 

[wcharon]

It is around a half an hour.

Great. Can that be less time or that is a standard timeframe???

 

[Terence]

Great. Can that be less time or that is a standard timeframe???

It is not user configurable. Our software is looking at many factors before sending any alert such that false alarms are almost non existent.

 

[slipknotgrrl83]

Thank you all!

 

[wcharon]

It is not user configurable. Our software is looking at many factors before sending any alert such that false alarms are almost non existent.

Good Point. Appreciated.

 

[revhtree Verified Admin]

My heartbeat has already alerted me! But it was a internet outage.