Derasa looks stressed. That is its mouth and it should not be that open, its gaping. Also the mantle is not out in this picture, does it come out other wise or always looking like that?
How is your water?
How was it acclimated?
Parameters need to be in check for clams or they will die quick.
If it still looks like that now, i suspect it will be dead in another day.
Check PH, Salinity, NITRATES, NITRITES, PHOSPHATES...
If those major ones are in check and where they should be, then you need to check Alk, Calcium and mag, these help the clam grow.
The clam came yesterday like that .
Water is
Ph 8.2 a 8.4
Amm 0
Nitite.0
Nitrate 0.5
Phosphate.8
Cal.440
Alk.10.1
Mag 1380
Acclimate dripin for 1 hr ligth off
Salinity 1.026 mix reef with most sps .
Is my first clam.
They are wrong, who ever they are. Start getting your advice someplace else, I have been keeping clams since 1996 and I have yet to see that method.
If for some reason the hinge to the clam shell is damaged than I might reconsider but that is not the case here.