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Reef By Steele - Copepods!

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Mas0n

Mas0n

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Hey all!

Just wanted to say I had a great experience with @Reef By Steele on my Copepod order. The order shipped quickly and came with excellent insulated packaging. I added the pods about a week ago and my glass is COVERED with hungry copepods happily eating algae. I have scraped the glass several times and within a day or two, my glass is covered again. Pretty awesome :). I'm sure my fish are loving the snacks.

Additionally, I made a mistake during the order process with shipping (Not reading the BIG BANNER on the site lol. Oof.). They promptly reached out to inform me of the situation, and before I could respond to pay the additional shipping, they had already upgraded it and wouldn't let me cover the difference. I will 100% order with them again! That is some top notch customer service!
 
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Reef By Steele

Reef By Steele

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@Mas0n, hey, thanks for the shout out. @Ocean_Queenie and I really appreciate it. So glad to hear how well they are colonizing. That is our goal with our process of harvesting all life stages. Always exciting to have a customer reach out with such a positive story. Hope your tank continues to thrive.
 
Please read here before posting. Outside comments are not permitted per R2R's feedback forum policy. This is to allow the buyer and seller to have a streamlined conversation and hopefully come to a mutually satisfactory resolution in a negative transaction. If you would like to contribute your own feedback experience with either the buyer or seller, you may do so by creating your own feedback thread. Only the thread starter and vendor will have posting access. Thank you.
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