Reef Mat problem.

[reneeL]

I changed internet provider, it is now a 5g. Does anyone know a way to get around this problem. My app. ReefBeat worked for many months then the RS tank went down. New tank (not red sea) started the reefmat right up and it worked, a month later it went off after a short time on the new internet provider. I was able to get it to work about 3 times before it went into error mode. Now it will not connect to my phone.
The system was totally shut down and unplugged, the internet and reefmat. No help, I even shut my phone off.
Any ideas would be appreciated.
I am just manually turning it on once a day at this time.

 

[KQuillan]

Have you tried "forgetting" the internet your connected to until after you are able to connect to the mat? After connecting, then you can go back and reenter your password to your regular account and it should work.

 

[reneeL]

Have you tried "forgetting" the internet your connected to until after you are able to connect to the mat? After connecting, then you can go back and reenter your password to your regular account and it should work.

I will try this and let you know. Thanks.

 

[DrkNMighty]

It’s possible that it only works on a 2.4ghz network and not a 5ghz. If it worked before you switch network types it is likely that. You could try using your phone as a hotspot to connect the reefmat to and see if that works. You could also try a factory reset of the reefmat as a last resort.

 

[reneeL]

I have been trying to reset the reefmat. Thanks for the info.