Reef2Reef was down and this is why..

revhtree · Apr 1, 2020

So you may or may not have noticed but R2R was down for around 4 hrs which was probably the longest in our history.

We pride ourselves in offering the best of service to our community when it comes to reliability, speed and security. I sound like a cable network!

So all of those came into play today. R2R now runs on a total of 3 dedicated servers for speed and for our new market. Today our host was installing a new backup solution on one of these servers and accidentally deleted a file that connects the web server to the database server. They didn't realize they had done this but at that exact moment R2R lost the ability to talk to the database and that's why your screen would just load and load and load and never populate. Long story short we (the R2R team) was able to locate the log where they had made the mistake. It was then quickly fixed and the site was restored after the issue was found.

Thanks for your patience.

revhtree · Apr 1, 2020

Oh at first we suspected there was a hardware issue that deals with that switch that connects the servers and that's what I posted on the R2R FB account. But in reality it was just that file.

MTBake · Apr 1, 2020

Thanks for the info @revhtree

Glad it's back up

NB Reefer · Apr 1, 2020

Thanks, @revhtree. I was really worried.

Billldg · Apr 1, 2020

Don't ever let that happen again @revhtree, we need our R2R!!!

Crabs McJones · Apr 1, 2020

I felt so lost for 4 hours....

Mar344 · Apr 1, 2020

Longest 4 hours of my day. R2R is critical to passing time during quarantine.

siggy · Apr 1, 2020

I thought the tang police finally caught up to me

revhtree · Apr 1, 2020

HAHAHA! Thanks guys I personally was TORE UP trust me! HA!

smiley28 · Apr 1, 2020

Honestly thought man did something happen to r2r?.. between April 1st and corona I really was wondering what was up

Big C · Apr 1, 2020

I would rather go without TP than R2R!!!

Auquanut · Apr 1, 2020

It's okay. My wife was here to hold me through the worst of it. We've scheduled counseling for when things get back to normal. Until then, I've got a rawhide bone to chew on.

redfishbluefish · Apr 1, 2020

Glad you got this figured out Rev.....you (or should I say the site

), was missed.

Potatohead · Apr 1, 2020

After about 3.75 hours of hitting refresh I thought that I should probably get some work done. Then it started working again, and that thought passed. What a relief.