Reef2Reef was down and this is why..

revhtree

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So you may or may not have noticed but R2R was down for around 4 hrs which was probably the longest in our history.

We pride ourselves in offering the best of service to our community when it comes to reliability, speed and security. I sound like a cable network! :) So all of those came into play today. R2R now runs on a total of 3 dedicated servers for speed and for our new market. Today our host was installing a new backup solution on one of these servers and accidentally deleted a file that connects the web server to the database server. They didn't realize they had done this but at that exact moment R2R lost the ability to talk to the database and that's why your screen would just load and load and load and never populate. Long story short we (the R2R team) was able to locate the log where they had made the mistake. It was then quickly fixed and the site was restored after the issue was found.

Thanks for your patience.
 
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revhtree

revhtree

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Oh at first we suspected there was a hardware issue that deals with that switch that connects the servers and that's what I posted on the R2R FB account. But in reality it was just that file.
 
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revhtree

revhtree

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HAHAHA! Thanks guys I personally was TORE UP trust me! HA!
 

Auquanut

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It's okay. My wife was here to hold me through the worst of it. We've scheduled counseling for when things get back to normal. Until then, I've got a rawhide bone to chew on. :D
 

Crabs McJones

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HAHAHA! Thanks guys I personally was TORE UP trust me! HA!
He was, he called me up crying. I swore it was a small child or something but then hes like "it's me man!"
 

Billldg

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He was, he called me up crying. I swore it was a small child or something but then hes like "it's me man!"
If you buy Rev a lizard he might cheer up, LOL!!! ;Hilarious
 

Making themselves at home: Have you intentionally done anything in your aquarium to enhance the natural behavior of your fish?

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