Reefled 90 power pack hot and sparking

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Snoopdog

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I am the second owner of my current Red Sea e260, I am guessing no warranty would ever transfer to me. Is there any kind of recall on these lights? So what we noticed first was getting "disconnect" messages on the Reefbeat app. I thought maybe it was just my wireless but everything else in the house works flawlessly. I can keep an SSH session open for days on any server in my house through wireless with no issues. I figured maybe these Reefled's have ****** wireless units until this happened. My GF told me that when she dumps the skimmer and her hand rubs up against the plug on the back of my left light it is hot enough to burn her. She was not wrong, the plug where the Reefled plugs into the power pack is hot enough that it looks like the rubber is starting to melt. I figured maybe there was some salt creep that got into there and I cleaned it all with alcohol, but it looked clean before. If I wiggle the end I can hear and see it spark. Both power packs are hot as fire too, I mean really hot. I think the disconnects I am getting is on that left unit enough though we never see the light go out, I think it is powering off very quickly and we just do not notice.

So looking on the forum I notice there are other threads about these lights, it does not seem to be an isolated event. I contacted Red Sea yesterday but they are asking me for receipts. I have purchased other Red Sea lights, one just recently but my problem so far is with the original lights. Just buy a power pack?
 
The big question is how to get the new style power pack. My new Reefled has a bigger power pack, it stays warm not hot.
 

WHAT PART OF LIVING WITH A REEF TOOK YOU BY SURPRISE?

  • How much space the supplies and equipment take up

    Votes: 11 42.3%
  • Salt creep, spills, and cleanup outside the tank

    Votes: 3 11.5%
  • Planning trips or finding someone to care for the reef

    Votes: 7 26.9%
  • How attached I’d get to individual animals

    Votes: 2 7.7%
  • Making decisions when there’s no clear right answer

    Votes: 7 26.9%
  • How much the reef affects everyday household life

    Votes: 6 23.1%
  • Nothing in particular, I felt well prepared

    Votes: 1 3.8%
  • Other (Post in the comments)

    Votes: 1 3.8%
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