Reefmat error 2

[kenand]

Keeps throwing this code after hitting resume.
Also won't advance manually from my phone and will not adv
Manually from the buttons on the motor.

 

[C_AWOL]

Its unlikely but did you accidentally change the motor position on your phone?
The only time I've gotten a set up error 2 is when the dispensing roll is free spinning or the uptake end wasnt spooled tight enough

 

[gmax111]

Mine is doing the exact same thing. Seems like the motor is completely locked up. The motor position switch in the app is correct and I've even tried deleting the device and re-adding. No luck.. Anyone else with advice before I tear it apart?

 

[gmax111]

Looks like this might be the solution and we need to open up the drive unit or purchase another one:
https://www.reef2reef.com/threads/reefmat-1200-drive-motor-fails.977420/#post-11404158

 

[OctaviusBrine]

I had this happen about a month ago the motor is froze up and will need replaced. Reach out to them they will ask for a picture and video. Receipt info for warranty. Install is super easy. For me FedEx lost my package so it took forever for them to send another one.