RO/DI 5 Stage Red Hose

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LunaReefs

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Has anyone else had this issue and if so how did you solve it: Red line WILL NOT stay connected to the diverter that comes with the RO/DI setup. I had an email chat with BRS & shared a photo with customer service and Rep thought I was missing something so they sent me a new diverter. It's exactly the same as the one that I have and I'm still having the same problem. The hose shoots off and sprays everything. I know, the obvious suggestion would be to ease off the sink flow but it's barely at 50% and the hose just won't stay on. Even slightest amount of pressure and it comes off. Any suggestions will help. Need to do a water change on two tanks ASAP :(

IMG_0B8C5D1B6C81-1.jpeg
 
^this, cut a 1/4" off push it all the way in and pull back. make sure the locking collar is back.
Ok, going in for the 4th attempt. How can I be the only one? lol. I swear I'm not the typical damsel in distress.
 
If the hose is supposed to slide over this little notch, it won't go over it. And if I try to force it, it feels like the faucet connection will break off.
 

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