Saltyunderground

[Whysosalty]

Anybody shopped at Saltyunderground?? Looking to buy a few things from there

 

[Dsnakes]

I just received a box from them today. Berghia nudis. They were packed extremely well and a great price. Had an easy time communicating for a shipping date.

 

[Whysosalty]

Great! I trust them with my business. Thanks

 

[cmcoker]

I got berghia which were packed well and did a good job. I added a few trochus snails to my order which arrived, dead and dying. None survived more than a couple hours. Sent a couple emails about the dead snails with no response.

 

[Dsnakes]

I got berghia which were packed well and did a good job. I added a few trochus snails to my order which arrived, dead and dying. None survived more than a couple hours. Sent a couple emails about the dead snails with no response.

That's a bummer on the snails :(
Communication is my number one thing I look for in terms of repeating my business with someone/companies.

 

[cmcoker]

Yes, it does give me pause to ordering anything from them again. What happens when it is a $100 in berghia that croaked, not just $9 in snails. Unfortunate since everything with the berghia was great..

 

[Whysosalty]

Yeah communication is key when I want to order from a company. If they are not gunna respond to a doa request, we might have a problem

 

[cmcoker]

Yeah communication is key when I want to order from a company. If they are not gunna respond to a doa request, we might have a problem

I will add I never called, had some stuff going on and never found the time to call during business hours.

 

[DiverDavid]

I’ve ordered from them several times had some acans croak after a couple of days one of the bags leaked they more than made up for it on my next order. Responded well to emails. I’d order from them again in a heartbeat.