SBBCorals Suspicious Activity

[Glacern]

Somehow SBBCorals is sending emails to my relatives in my house without ever using their email. Funny enough I don’t even know some of their emails and are still getting them. There’s definitely some shady business practices going on with them. Just wanted to make everyone aware before even going to their site!

 

[smitten with ocean life]

i wonder if SBB knows. seems like i read about this before with them...

 

[Fish Fan]

This is 100% "a thing"!

SBB is *grabbing* your email address without your knowledge just from visiting their site, even if you don't sign up for their mailing list or purchase anything from them. And, it seems that if you just visit their site, other family member's emails will be *grabbed* and used, even if they are not reefers.

Personally, I think this is a horrible marketing practice, and I refuse to give SBB my business in response to this "marketing scheme".

Question About Privacy At R2R

Hi guys! I've come to really enjoy my time on R2R, so I don't mean to cause a stir, but I'd like to ask a question concerning our privacy here at R2R. Short story goes: I got tagged by another member I hardly know into one of these recent sponsor contest threads. I simply replied that I was...

www.reef2reef.com

Good luck!

 

[steveschuerger]

If that’s the case, count me as a very disappointed past customer who always held them in high regard. There’s been lots of changes to SBB that were very noticeable to myself after being away for almost 7 months. For example 14 days used to be standard DOA policy and we always got a free frag, with the quality going higher the more spent. Now it’s $29 to get more than 48 hrs and to get a couple of what probably is low end nugget frags. And selling himself to get “expert advice” 1:1? Uggo. Plus I’ve seen the offerings on the website. Not impressed.

 

[dedragon]

this isnt the case with just sbb but contacting relatives or others off your account is a huge red flag. this type of marketing wont work for most ppl either given the niche hobby.
hoping @SBB Corals can address this and take a step back from that type of advertising. Not sure if he meant to do this, it could have been automated without him, but i really do hope he addresses it.

 

[Fish Fan]

Question About Privacy At R2R

"....but it is against Federal law to add someone to a mailing list without their consent." Partially true..... Google CAN-SPAM act EDIT Made.

www.reef2reef.com

 

[myhappyreef]

My wife and my brother started receiving promotional emails from SBB Corals, even though they have never visited any reef-related websites in their lives.

This is a shameful practice.

 

[Fish Fan]

this isnt the case with just sbb but contacting relatives or others off your account is a huge red flag. this type of marketing wont work for most ppl either given the niche hobby.
hoping @SBB Corals can address this and take a step back from that type of advertising. Not sure if he meant to do this, it could have been automated without him, but i really do hope he addresses it.

It's been brought to their attention, he's doing this intentionally.

 

[Fish Fan]

My wife and my brother started receiving promotional emails from SBB Corals, even though they have never visited any reef-related websites in their lives.

This is a shameful practice.

Welcome to Reef2Reef!

#WelcometoR2R

I agree, I think this is a shameful marketing practice.

 

[THE REEF WHISPER]

Me to I haven't even got anything from them and I get emails every single week it's really annoying my email gets filled up because of it lol like no one is going to want to buy Coral from SBB anymore because of this if they see this

( YOU GUYS NEED TO CHANGE YOUR REPUTATION AND STOP EMAILING ME NON STOP AND OTHER CUSTOMERS/PEOPLE THAT LOOK ON YOUR WEBSITE AND PEOPLE'S FAMILY MEMBERS THATS CRAZY THAT'S GETTING ANNOYING YOUR ARE GOING TO LOSE BIG BUCKS. )

 

[SBB Corals]

I see what you tagged us in we reached out to our marketing company to ask them to remove this marketing to stop this from happening again sorry you r upset. I can assure you this will not happen going foward..

 

[THE REEF WHISPER]

ITS JUST DISAPPOINTING BECAUSE NOW IM NOT BUYING ANYTHING FROM YOU GUYS

 

[Fish Fan]

I see what you tagged us in we reached out to our marketing company to ask them to remove this marketing to stop this from happening again sorry you r upset. I can assure you this will not happen going foward..

Why didn't you remove this "feature" when I complained about it in November of 2024?

Posted by you in 10/2024:

Question About Privacy At R2R

You're definitely entitled to your opinion. What I dislike, and I find WAY shadier, is vendors that already have your info, and sell it to others. To me SBB is just using technology to its advantage to try and make their business more successful. Just because they are trying to be more...

www.reef2reef.com

 

[THE REEF WHISPER]

If that’s the case, count me as a very disappointed past customer who always held them in high regard. There’s been lots of changes to SBB that were very noticeable to myself after being away for almost 7 months. For example 14 days used to be standard DOA policy and we always got a free frag, with the quality going higher the more spent. Now it’s $29 to get more than 48 hrs and to get a couple of what probably is low end nugget frags. And selling himself to get “expert advice” 1:1? Uggo. Plus I’ve seen the offerings on the website. Not impressed.

Is so annoying how making the most money is there goal ok it is everyones but for this is not ok to be emailing everyone

 

[SBB Corals]

We just contacted our marketing company and they guaranteed us this will be removed by tomorrow. Sorry for anybody who has been offended

 

[Fish Fan]

We just contacted our marketing company and they guaranteed us this will be removed by tomorrow. Sorry for anybody who has been offended

Thank you for that, I believe you're doing the right thing. I'd like you to know that while I personally have not purchased anything from your shop, by reputation you're said to have excellent corals. Many R2R members that I respect very much all say you are a top notch coral vendor. Please don't ruin that kind of reputation with marking tactics that upset people and, let's be real, how much extra business did you drum up sending emails to people who are not even reef keepers?

Thanks again for addressing this!

 

[SBB Corals]

Thank you for that, I believe you're doing the right thing. I'd like you to know that while I personally have not purchased anything from your shop, by reputation you're said to have excellent corals. Many R2R members that I respect very much all say you are a top notch coral vendor. Please don't ruin that kind of reputation with marking tactics that upset people and, let's be real, how much extra business did you drum up sending emails to people who are not even reef keepers?

Thanks again for addressing this!

Thank you appreciate that will confirm tomorrow once this thing has been removed

 

[SBB Corals]

Good morning everyone!

We just wanted to apologize for any confusion around this. We’ve confirmed with our marketing company that this feature has been removed from the site.

Going forward, to receive marketing information, you’ll need to sign up through our form. The website will no longer collect email information from anonymous visitors.

Thanks so much for your understanding!

 

[THE REEF WHISPER]

Good morning everyone!

We just wanted to apologize for any confusion around this. We’ve confirmed with our marketing company that this feature has been removed from the site.

Going forward, to receive marketing information, you’ll need to sign up through our form. The website will no longer collect email information from anonymous visitors.

Thanks so much for your understanding!

Thank you so much you guys have amazing Corals

 

[SBB Corals]

Thank you so much you guys have amazing Corals

which of the corals do you like best? what is on your wish list?