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Good news on your concern..... unlike many vendors, ASD generally has multiples of everything they sell and will likely have a duplicate for you.It just stinks cause it was an auction and I won these nice pieces super cheap so the credit would be like a kick to the you know what. Hopefully I can get a replacement coral of the same specimen. Here’s the other two they look better than the first pic but definitely stressed , I think the water was just too cold it felt like refrigerator water when I took them out, one of the downsides of living in the north.
They said that they would replace the damaged one and that they are sorry, Sorry if I seemed like a ranter I struggle with stress every day but you guys helped me through this thanks everyoneGood news on your concern..... unlike many vendors, ASD generally has multiples of everything they sell and will likely have a duplicate for you.
We have all been there. No worries.They said that they would replace the damaged one and that they are sorry, Sorry if I seemed like a ranter I struggle with stress every day but you guys helped me through this thanks everyone
Send back doa
Check this out, one of them is certainly comming back before my eyes the statement you made seems to be 100% accurate. Pictures for you guys and girls.While I certainly agree there could be some compensation for the condition. This chalice is far from dead and under proper care could make a full recovery. Sending it back in this shape would for sure mean death.
Yea corals definitely must hate being in a box shipped in a plane. I think the main problem with mine was the water got too cold , it was a cold night where I live in Massachusetts the day they shipped it. When I took the bag out it felt like a cold bottle of water so they probably were close to death. Thankfully the one in the picture I just shared is clearly bouncing back, I’ve been dosing a little more aminos than usual which I believe is helping them recover. Hopefully they get all their colors back. I know it takes time but I’m pretty confident they will look great I. The end , fingers crossed.Corals don’t do well in Shipping. It’s one of the reasons shipping corals are so expensive. Lots of precautions have to be taken. Some will handle it better than others. I’ve had two shipments of the half a dozen or so that I’ve received that ended up having a coral die. One of the shipments, the truck it was in got in a wreck or something. The box was destroyed. Most of them still survived. The other, one of them just randomly died. The company is super nice about it. But it’s going to happen sometimes. Unfortunately. ;Sorry At least you got a good deal on it and it wasn’t a piece that required a larger investment.
I love seeing all the good reviews about these guys it’s reassuring for me to make more purchases through them and they really are super nice , kinda wish I could change the title to this thread cause they are obviously really good at coral sales.I’ve placed several orders with ASD and they have all been top notch!!