Had a delivery with UPS Freight, paid extra to have to delivered to the door, not just the curb. When it got here the driver wouldn't take it farther then 5 ft into my driveway. He let me use his pallet jack to move it with my wife. Once complete he gave me the invoice which clearly listed on it he needed to deliver it to the door. They were not going to refund me or belive me until I had a nest video proving it...