Should I be worried or irritated?
- Thread starter jonbark
- Start date
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jonbark
Community Member
Yeah, not real happy wit the price it is. It seem like they rushed it. So ordered dec 32. Was told estimated date Jan 24. 24th came and went and said they were running a week or two late. Then the blizzard (LOL) in Dallas hit and they were shut down. But was 9 weeks till delivery. I was irritated that they didn’t give estimated date or timeline and would give me and the vendor different stories.
ZoWhat
7500 Club Member
At $1900, did you buy direct? Or thru a Dealer (aka LFS)?
I'm looking to buy thru a Dealer.... and if it showed up at the Dealer (lfs) in that condition, I WOULDNT TAKE DELIVERY AND WOULD HAVE WALKED OUT
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jonbark
Community Member
At $1900, did you buy direct? Or thru a Dealer?
I'm looking to buy thru a Dealer.... and if it showed up at the Dealer (lfs) in that condition, I WOULDNT TAKE DELIVERY AND WOULD WALKOUT
Bought from a lfs. Great guys there and no reflection in them. But seems like planet doesn’t have their **** together lately.
ZoWhat
7500 Club Member
Do you accept the delivery? Hate to be the one that would say that I would have inspected quality at the LFS....and I would have not taken delivery and asked for a 2nd tank or....
jonbark
Community Member
Yeah I did. Hind sight 20/20. Tank came directly from planet and the stand and sump from the lfs. Will be calling lfs tomorrow.Do you accept the delivery? Hate to be the one that would say that I would have inspected quality at the LFS....and I would have not taken delivery and asked for a 2nd tank or....
Reefin’ Rumors
Active Member
I wouldn’t be very happy with it either...especially for the tall prices on tanks these days...hope they make it right
ZoWhat
7500 Club Member
I'm guessing a Servive guy from the LFS will be coming out with Planet silicone material to seal off the missing edge... then run-like-hell back to his Service truck to burn rubber out of your driveway..
You gonna ask for a different tank?
Or is a 2nd hand "fix-it-job" gonna satisfy you as a customer?
Curious bc I will be in the market for a new aquarium in 2mos, and Planet has been my #1 choice.
I'm looking at a $4k 310gal tank plus stand.
If I get a "P.O.S." tank for 4g's, I might just murder someone
.
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jonbark
Community Member
blstravler
2500 Club Member
Is it missing in that area or just not sloppy in that area? Also is it visible below the top black bracing when you look into the tank from the outside? I ask as it's not a rimless tank and has the black brace on top so if you don't see it they might not agree with there being an issue as it isn't rimless.
jonbark
Community Member
So it is missing in that 6" space. All the other on top is just a little sloppy. There is a trim/brace on there so you can not see from the outside. And will have a canopy. There is silicone on the outside of the glass with the metal brace.
The silicone on the corners which is visible is all nice and straight. Am I just nit-picking?
blstravler
2500 Club Member
If it is missing you are not nit-picking. That is poor QC on their side. I would ask for a new tank or if they 'repair' it I would ask for a discount IF you are okay with that resolution.
ZoWhat
7500 Club Member
As a potential future customer of Planet, this scares the crap out of me....
Its really a borderline btwn is this silicone-job an:
1) esthetics visual flaw only?
Or
2) potential engineering flaw that could lead to problems waaay down the road?
Hyper curious to see how this works out.
.
jonbark
Community Member
So talked to my LFS and I am friends with the manager as well and trust him.
LFS looked at other tanks on the floor and I actually have more silicone on the inside then others. So from a structural integrity stand point it is better and if cleaning the glass overtime some might come off. From the outside, you can not see any of the silicone messiness, and the corners which are visible are all even and straight lined.
So I think it is only esthetically/visually unpleasant when looking closely from the inside of the tank. I am sure I could clean up myself or press them to come out and clean up. But, think I will be okay with how it is.
LFS looked at other tanks on the floor and I actually have more silicone on the inside then others. So from a structural integrity stand point it is better and if cleaning the glass overtime some might come off. From the outside, you can not see any of the silicone messiness, and the corners which are visible are all even and straight lined.
So I think it is only esthetically/visually unpleasant when looking closely from the inside of the tank. I am sure I could clean up myself or press them to come out and clean up. But, think I will be okay with how it is.
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ZoWhat
7500 Club Member
Betcha a dollar-a-donut the 6in gap happened bc the guy building the tank RAN OUT of black silicone in his caulk gun.
.... rather than going to reload the gun, he said, "eeeeeeh, good enough"
SAD....BUY AMERICAN, HUH? Guy probably an Ex-General Motors Factory Worker
.
.... rather than going to reload the gun, he said, "eeeeeeh, good enough"
SAD....BUY AMERICAN, HUH? Guy probably an Ex-General Motors Factory Worker
.
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