I look at the Scammer's page on FB and I shake my head. There's a lot of scummy people out there but its also pretty obvious when someone is trying to take advantage of you by sending messed up fish or coral.
As someone who buys, sells and trades zoas you take it for granted that not everything is going to work out. If I bat .800 on new zoa additions I feel like I'd doing a good job... and that's with me failing 20% of the time. So, I've come to expect and accept the fact that sometimes stuff just doesn't work out. However, I've also received boxes with the heat pack in the wet bag, no cool pack on hot days, under filled boxes with stuff flopping around and perhaps most annoyingly undersized boxes with heat packs. If the coral doesn't survive... yeah, that's on the shipper and they'll hear about it.
Fortunately, I've never had a charge back or had to do one. Very nearly everyone I've ever worked with has been on the level. So, if something doesn't work out, it's my fault, or 'just the way it goes'. If you approach people in a respectful way and bring issues to their attention right away most people will admit their mistakes.
Generally speaking there's a learning curve. If you're serious about this hobby you make your mistakes up front and you either develop your skill set, and most importantly your ability to research, or you don't. The people that don't never seem to get out of gear. The people the do go on to make different, hopefully less serious mistakes.
As someone who buys, sells and trades zoas you take it for granted that not everything is going to work out. If I bat .800 on new zoa additions I feel like I'd doing a good job... and that's with me failing 20% of the time. So, I've come to expect and accept the fact that sometimes stuff just doesn't work out. However, I've also received boxes with the heat pack in the wet bag, no cool pack on hot days, under filled boxes with stuff flopping around and perhaps most annoyingly undersized boxes with heat packs. If the coral doesn't survive... yeah, that's on the shipper and they'll hear about it.
Fortunately, I've never had a charge back or had to do one. Very nearly everyone I've ever worked with has been on the level. So, if something doesn't work out, it's my fault, or 'just the way it goes'. If you approach people in a respectful way and bring issues to their attention right away most people will admit their mistakes.
Generally speaking there's a learning curve. If you're serious about this hobby you make your mistakes up front and you either develop your skill set, and most importantly your ability to research, or you don't. The people that don't never seem to get out of gear. The people the do go on to make different, hopefully less serious mistakes.