- Joined
- Aug 5, 2017
- Messages
- 434
- Reaction score
- 219
Well, update on the venmo route, and it also sucks:
Hello Jesse,
Thanks for reaching out! My name is Lola — I'm an account specialist here at Venmo and your case has been escalated to me. It appears that the person you were transacting with did not fulfill their end of the transaction.
At this point, Venmo does not allow peer to peer merchant related transactions and we do not offer any buyer or seller protections in these types of cases. These violations of our User Agreement are very high risk and can result in problems for our users.
Since the funds are no longer in our system, we, unfortunately, have no way to reimburse you for the payment you made. We sincerely apologize for any inconvenience this has caused you.
If you believe you were a victim of a scam, I recommend reaching out to your local police department and filing a report. Once you have an officer in charge of your case, they can reach out to us via email at [email protected], and we will be happy to comply with them.
Please remember that Venmo is a simple way for friends and people who trust each other to send money, and it is not designed for uses beyond this purpose. When transacting with people whom you don't know or trust there is always the potential for problems to arise.
Any questions or concerns please contact us at your leisure.
Best,
Lola R.
Account Specialist|
Venmo
what if you were to dispute it? call your card company and share with them what had happen and they will dispute it. It will bring the money back into your account. Done it before with venmo.