Like alot of other people, i am having issues with my trident.
Originally, i had a failed solenoid. After some time spent diagnosing with the assistance of neptune, they advised me to buy a new unit. Bit of a joke considering the pinch valves are like $45 to my door, and a new trident is something like $2k here in aus.
I found the pinch valves from china, as neptune wouldnt sell me one, installed and all seemed well as it filled the cuvette as it should, except that now i am getting a no water sample error, even though the cuvette fills and drains as expected.
I suspected i left a wire off, but have checked them all and they are all secure, so im hoping the brains trust has some ideas while i again wait for neptunes advice. Last time it took a week and a bit back and forth due to time zones.
Thanks in advance guys.
Originally, i had a failed solenoid. After some time spent diagnosing with the assistance of neptune, they advised me to buy a new unit. Bit of a joke considering the pinch valves are like $45 to my door, and a new trident is something like $2k here in aus.
I found the pinch valves from china, as neptune wouldnt sell me one, installed and all seemed well as it filled the cuvette as it should, except that now i am getting a no water sample error, even though the cuvette fills and drains as expected.
I suspected i left a wire off, but have checked them all and they are all secure, so im hoping the brains trust has some ideas while i again wait for neptunes advice. Last time it took a week and a bit back and forth due to time zones.
Thanks in advance guys.