U
User1
Guest
View BadgesLet me first state what I enjoy about your company so maybe this will put it into perspective.
Took the risk to create the company
Small business
Gives back to the community
Tests and video content (some tests which take time, and money, or both)
Adapts quickly
Now the bad part. Maybe I'm only one person but I just wanted to note that a few of us signed up within 10 minutes of the post here saying the list went active with the trident and are still waiting for notification. Prior to the list a few of us even got caught up in the wonky inventory check out system you have that as we tried to check out and enter payment information someone with it saved or just quicker took the inventory out from under us. Then we could not check our position on the list but could check to see if we are on it. To add salt to the wound (ok, I'm not really wounded but let us just add some made up drama ) my daughter asks me if I'm still interested, I said yes, and she adds her name to the list a month later. She got a email last week or week before asking if she was interested and had until the 7th to respond - here I am still waiting to hear back.
Then today this email comes in saying dear valued BRS customer thanking me for taking advantage of your waiting list but that you are now putting them up on sale on the site. Act fast...items go up in X time.
Maybe this is just one day. Maybe the new norm. Be that has it may I'm just a bit perplexed how this went down and the sudden change. Maybe some are still waiting for it and counted on that list. Maybe they found them elsewhere like I did. I just was hoping the list would really work like it was supposed to but I guess in the end it doesn't really matter.
Edit 1: There is no drama just a bit of frustration. If I was still waiting to buy one from BRS I'd be a lot more than frustrated so all is good.
Edit 2: Dissapointment isn't like I'm standing here with my arms folded and stomping my little size 8 foot with a pout face (figure of speech)
TL;DR - keep up the good work BRS but your trident waiting list - I'm not a fan.
Took the risk to create the company
Small business
Gives back to the community
Tests and video content (some tests which take time, and money, or both)
Adapts quickly
Now the bad part. Maybe I'm only one person but I just wanted to note that a few of us signed up within 10 minutes of the post here saying the list went active with the trident and are still waiting for notification. Prior to the list a few of us even got caught up in the wonky inventory check out system you have that as we tried to check out and enter payment information someone with it saved or just quicker took the inventory out from under us. Then we could not check our position on the list but could check to see if we are on it. To add salt to the wound (ok, I'm not really wounded but let us just add some made up drama ) my daughter asks me if I'm still interested, I said yes, and she adds her name to the list a month later. She got a email last week or week before asking if she was interested and had until the 7th to respond - here I am still waiting to hear back.
Then today this email comes in saying dear valued BRS customer thanking me for taking advantage of your waiting list but that you are now putting them up on sale on the site. Act fast...items go up in X time.
Maybe this is just one day. Maybe the new norm. Be that has it may I'm just a bit perplexed how this went down and the sudden change. Maybe some are still waiting for it and counted on that list. Maybe they found them elsewhere like I did. I just was hoping the list would really work like it was supposed to but I guess in the end it doesn't really matter.
Edit 1: There is no drama just a bit of frustration. If I was still waiting to buy one from BRS I'd be a lot more than frustrated so all is good.
Edit 2: Dissapointment isn't like I'm standing here with my arms folded and stomping my little size 8 foot with a pout face (figure of speech)
TL;DR - keep up the good work BRS but your trident waiting list - I'm not a fan.