Tsm aquatics concerning

[awwinterfall]

I have 2 pending orders since June and July. I have tried contacting them and the last I hear was a week ago.

I tried calling Saturday's. When they are supposedly open and no one picks up.

I just sent a text and an email. Will update with a response.

This is very concerning because I have had positive experience with this vendor on multiple occasions

 

[awwinterfall]

I just got a follow up. They are in the process of obtaining my remaining fish because they didn't make the quarantine.

I'm happy to get an update

 

[awwinterfall]

I just found out that my account was deleted without notice . They never refunded me nor sent my fish. Very disappointed.

I will try calling Saturday. Not sure what is going on.

 

[awwinterfall]

Unbelievable. They lied that my orders were fulfilled.

 

[awwinterfall]

This is their new website owned by Rob m coral

 

[awwinterfall]

Apparently, I'm not the only one

 

[awwinterfall]

Any suggestions of how to get my money back?

 

[awwinterfall]

I just wanted to follow-up and say that I got the fish they promised. They refunded what they could not get.

Thank you!