Tunze USA

schooncw

Well-Known Member
View Badges
Joined
Jun 23, 2014
Messages
872
Reaction score
665
Location
Toronto, Ontario, Canada
Rating - 0%
0   0   0
I would like to extend my thanks and gratitude to Roger. I sent in my Osmolator to Tunze USA, when it should have gone to Tunze Canada. It was a warranty issue and he fixed it for me, at no additional cost, save the postage, even though there was no profit built in for him on this sale; I did offer to pay for labour but he did not charge me. Excellent product is diminished by poor service and enhanced by good and Roger and Tunze USA have reinforced my choice of Tunze, as a brand worth paying for. It is back up and running.
 

Big G

captain dunsel
View Badges
Joined
Jun 8, 2017
Messages
12,921
Reaction score
24,228
Location
Southern Oregon
Rating - 0%
0   0   0
The good folks at Tunze provide actual service that others only say they will do.
 

TOP 10 Trending Threads

WHAT AMOUNT OF LIVE ROCK AND SAND SHOULD BE PRIORITIZED FOR OPTIMAL BIODIVERSITY/FILTRATION?

  • 100% live rock + bagged sand

    Votes: 34 27.9%
  • 100% dry rock + 100% live sand

    Votes: 42 34.4%
  • 50/50 live/dry rock, 50/50 live/bagged sand

    Votes: 27 22.1%
  • 75% live rock, 25% live sand

    Votes: 11 9.0%
  • 25% live rock, 75% live sand

    Votes: 8 6.6%
Back
Top