hoppy
Community Member
- Joined
- Jan 19, 2018
- Messages
- 95
- Reaction score
- 108
So I have to give 2 thumbs up to Vivid creative aquatics. They have customer support that exceeds expectations.
I purchased a couple sets of random flow generators for a 3rd party vendor via an eBay store. One set did not fit correctly due to me having some older equipment. No fault of manufacture. I reached out to them via r2r for some technical advice in getting them to work correctly. After proving purchase and some trouble shooting they were promptly replaced with a product designed to fit my older equipment.
This was more than expected and a refreshing experience. Don’t hesitate to do business with this company and I will continue to support them.
Product note I am very happy with the increased flow in my tank with the 3/4”RFG’s.
I purchased a couple sets of random flow generators for a 3rd party vendor via an eBay store. One set did not fit correctly due to me having some older equipment. No fault of manufacture. I reached out to them via r2r for some technical advice in getting them to work correctly. After proving purchase and some trouble shooting they were promptly replaced with a product designed to fit my older equipment.
This was more than expected and a refreshing experience. Don’t hesitate to do business with this company and I will continue to support them.
Product note I am very happy with the increased flow in my tank with the 3/4”RFG’s.
