Hey all, I recently bought and installed 2 new Vortech MP-10 pumps from my LFS for my new 55 gal build. One of them connects to WiFi and to the Mobius app no problem, however the second does not have the WiFi "W" indicator lit and thus does not connect to the Mobius app.
The related issues I've found via search here and ruled out are:
- Bought a non-wireless unit accidentally (both of my models and boxes are the wireless version, and same price)
- A loose WiFi card/plug in the control unit (nothing loose in my units after opening them up)
I started with a few unplug/plug reboots, no change. Then confirmed both those boxes and controllers are matching exactly, and unscrewed the controller unit backing to confirm nothing is loose within there, also unscrewed the working unit to confirm similarities.
However, I noted that the 2 cards within the controller are slightly different. Could they have accidentally shipped a non-wireless card in a unit intended to be wireless? Or are these different versions of wireless cards but something else is up?
Both flow fine, although the working-wifi unit has a slight vibration from the pump head where the non-working unit is dead quiet, at the same rate setting..
I did send an email to ecotech 4/24 and a follow up today 4/28, no response yet.. Any other thoughts welcome!
Thanks!
The related issues I've found via search here and ruled out are:
- Bought a non-wireless unit accidentally (both of my models and boxes are the wireless version, and same price)
- A loose WiFi card/plug in the control unit (nothing loose in my units after opening them up)
I started with a few unplug/plug reboots, no change. Then confirmed both those boxes and controllers are matching exactly, and unscrewed the controller unit backing to confirm nothing is loose within there, also unscrewed the working unit to confirm similarities.
However, I noted that the 2 cards within the controller are slightly different. Could they have accidentally shipped a non-wireless card in a unit intended to be wireless? Or are these different versions of wireless cards but something else is up?
Both flow fine, although the working-wifi unit has a slight vibration from the pump head where the non-working unit is dead quiet, at the same rate setting..
I did send an email to ecotech 4/24 and a follow up today 4/28, no response yet.. Any other thoughts welcome!
Controllers Front | Controllers Rear |
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Boxes are Mobile | Both models MP10mQD-US |
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WORKING CARD | NOT-WORKING CARD |
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Thanks!