Warning - Top Shelf Aquatics Add-On Fee

  • Thread starter Thread starter fftfk
  • Start date Start date
  • Tagged users Tagged users None

fftfk

Active Member
View Badges
Joined
Oct 19, 2014
Messages
269
Reaction score
146
I was trying to order an ICP test from Top Shelf Aquatics yesterday and they kept adding an "order protection" fee to cart. I did not select it. I did not want it. It was just added at the last second. No matter how many times I went back into my cart and deleted it, the fee kept being added at checkout. I'm sorry - I'm not paying you an extra fee to do your job correctly. I ended up ordering the test from another vendor. I would happily purchase from them in the future if they stop adding BS fees. I think they make great YouTube content and I know a lot of people have had good experiences with them.

In general regarding any vendor - please do not support vendors who have BS fees and/or onerous terms of service.

Screenshot 2025-08-23 at 9.48.00 AM.png
 
You have insufficient privileges to reply here.

WHICH PART OF YOUR SETUP IS HARDEST TO REACH OR REMOVE FOR ROUTINE MAINTENANCE?

  • Glass behind or beside the tank

    Votes: 10 23.3%
  • Powerheads or wavemakers

    Votes: 3 7.0%
  • Sump or rear filtration chambers

    Votes: 5 11.6%
  • Skimmer or other filtration equipment

    Votes: 5 11.6%
  • Overflow or plumbing

    Votes: 8 18.6%
  • Lights or lids

    Votes: 0 0.0%
  • Mine is pretty easy to access!

    Votes: 11 25.6%
  • Other—tell us what I missed

    Votes: 1 2.3%
Back
Top
Home
Post thread…
Market
What's new