I have the apex auto top off and have been getting this notification throughout the day. It doesn’t appear there is a water level issue with the top off.
Follow along with the video below to see how to install our site as a web app on your home screen.
Note: This feature may not be available in some browsers.
I think it’s the first sensor? But what is happening exactly.Send screenshot of what you have coded in the alarms output
Edit: No need, maybe. Can see the code there. You'll need to figure out which sensor Swx10_2 is. Either water is hitting it or it's malfunctioning. Based on that info, you need to decide if it should alarm if that sensor is covered and delete the code you have for that alarm if it's the sensor being covered is intended.
That's normal/default code for the ATK.
Send screenshot of Alarm output code. Yours might be named different than mine.
![]()
You rock so delete number 7 the last code?Yeah, delete the bottom line.
Turbulent water in the sump is covering (closed) and uncovering (open) that sensor causing the alarm to trip.
Every time the ATK kicks off, it fills until that lower sensor is covered (closed) then turns off. No need for an alarm on that one.
Cool. What would be the code? Would it turn off when it hits the second sensor.If you wanted to, you could create a virtual output called like "Sump_Low" or something like that where if Swx10_2 is open for 60 minutes or so, then turn on the alarm. I can help you with that if you'd like
Do I put the first code in your images above where I deleted #7? Does the second image automatically happen?So the ATK only fills to the bottom sensor. The top sensor is just a backup in case the bottom one fails.
You would need to create a virtual output - I named mine "Sump_Low" and it's code looks like this:
![]()
Then in your alarms settings it looks like this.
![]()
It’s odd. The only thing I deleted is #7 and since then I’ve heard it go off. Doesn’t make sense. What will the code you are suggesting actually do? If it doesn’t go off in an hour it will turn on?No, the first image is the Virtual Output. Might be worth looking for a video on youtube or just a google search on how to create one.
If your ATO is not filling then you might have deleted something in that output
Send pic of your EmailAlm_I5 code and your code for the ATK/ATO (not sure what you set the name as for this).
Might be worth enabling logging for the ATO as well and you can check the logs for when it turns on and off
Yes. What I think happens is if the sump level changes quickly it doesn’t register and doesn’t go off. Once I got it back to the first sensor it started doing it automaticallyInteresting. This looks correct. Is the ATO set to Auto in the dashboard?
![]()