FedEx is running behind in atlanta (mine, anyway) ... they've never missed the 10:30am delivery time. Here it is 3:15 and the status says still at the sorting facility... getting nervous.
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Will we be notified when our packages ship.
My shipment delivery date is tomorrow Fri 30th and I see no sign of being shipped, anyone else?
not speaking for WWC but i usual get my fedex emails around 5-6pm eastern time, i believe they try and make the dropoff as late as possible
For sure. I have a strict qt. I was just letting people know undesirables can slip by and it's a good idea to check your stuff no matter where it came from. While I agree bubble algae isn't that big of a deal I've seen it take some tanks over.first off I dont care if its jesus himself selling me a frag i will inspect it and properly make sure it can go in my tank. secondly these guys have the reputation they have cause of the quality they bring to you. a little bubble algea is not a big deal at all. pop it off in a separate container and dip it and boom good to go. of course keep an eye on it and dip again if needed but I'm sure it will be good
Sorry for the late reply on this and no problem to help. Please send us an email with your full name and address to [email protected] and will get you taken care of asap!Mine was delayed by about 12 hours. Everything survived but I'm super disappointed. My JF burning banana was hardly a frag and had bubble algae on it. This was my first time ordering from them so maybe this was a goof up.
Wow! Thank you so much. Now that's customer service!Sorry for the late reply on this and no problem to help. Please send us an email with your full name and address to [email protected] and will get you taken care of asap!
Thanks again!
WWC
Did you contact them?Curious as to when shipping will be refunded for those that missed out on buying anything (such as myself).
Curious as to when shipping will be refunded for those that missed out on buying anything (such as myself).
Wonder why you missed out?Curious as to when shipping will be refunded for those that missed out on buying anything (such as myself).
I got my shipment delivered ontime, box was wet and knew something opened, yes couple of bags leaked into the styrofoam box and unfortunately the box bottom is cracked.
Acclimated and Reef dipped and all in the tank now, have to wait and see which survived.
First time order and was surprised how everything is so tiny except for the torch
Just got mine. Everything's acclimating now.
I also got what I think is a tiny feather duster. I'm not sure if i should keep it or not.