You can't change UPS and Fedex so I try to only order during the months where weather is ideal... usually spring/fall. This way stuff can generally make it 2 days ok. Pickup as hub if it is something extra important.
You just can't count on UPS or FedEx
- Thread starter CoachRichardson
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How long did it take for your mud to set up? Concrete Driveways are Best!
I think what he meant in that instance was that the previous delivery was across a cow pasture and his boots were to muddy so he didn’t want to track up the driveway?
mnl119
Active Member
Yup. Good ol' UPS. Just had a shipment get stuck at the local airport on Friday because it arrived 20 minutes after the truck went out from airline delays. Was supposed to be here by noon. I would have gladly picked it up myself but could never get another person on the other end of the phone, only a machine.
Sad part is they couldn't even get it here by noon on the next day, albeit a Saturday delivery.
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CoachRichardson
Active Member
Florida to Tennessee shouldn't be an issue. They sent it to Memphis and I guess that's where they had the issue. Someone in logistics might look at weather forecasts and say hmm lets send it by truck in the same amount of time...DONT BUY ONLINE CORALS OR FISH DURING THE WINTER
TOO MANY FLIGHTS CANCELLED FOR WEATHER ISSUE
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CoachRichardson
Active Member
So I guess they gave up on trying to get it here today. Their last post said it left Memphis at 8:30am. That is an hour behind my time so it should have been in Chattanooga by 1pm at the latest. I guess they don't care that it's live animals and have now updated it to delivery by 12pm tomorrow.
Lavey29
10K Club member
I totally agree with your frustration. The only bright spot is that corals can survive colder Temps for longer period then over heat Temps in shipping so hopefully they will make it through.
92Miata
Valuable Member
At this point, COVID (outside of a handful of very specific markets) means "We don't want to pay a market wage, so we're way understaffed everywhere, and think our customers are stupid".
UPS/FEDEX have had 3 years now to deal with increased volumes. They've raised their prices significantly. FEDEX's stock is twice what it was pre-pandemic. UPS is 50% higher. They're making massive profits.
And nothing drives me nuts like the "Attempted to deliver - owner unreachable" stuff when you're home all day and a truck never came near the driveway.
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CoachRichardson
Active Member
Sitting here this morning having had to clear my day a second time. They still seem in no hurry to get it here. Update says by noon. You would think that since they couldn't fulfill the contract yesterday they would put priority on one of the first stops...
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CoachRichardson
Active Member
Well they finally made it around 11am. Must have been left in the truck or who knows. The water was very cold and they didn’t retain their heat. I floated for about an hour and thought they would be up to temp. When I open the first bag and got ready to dip it the water was only up to 72. I kept them floating as I took them one by one and opened and dipped. A few of the Zoas were starting to open when I had to leave. Some hadn’t yet. I think they will be ok…I hope. I’m more worried about the Favia and Acan. Fingers crossed.
merkmerk73
Active Member
We're in the middle of a big winter cold snap
Why are you ordering and expecting delivery services to magically make it happen without harming your livestock?
I didn't place an order last week because I knew the cold snap was coming this week.
Why are you ordering and expecting delivery services to magically make it happen without harming your livestock?
I didn't place an order last week because I knew the cold snap was coming this week.
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CoachRichardson
Active Member
As stated above travel from Florida to Tennessee shouldn't be an issue. Not really any magic to it at all if delivered on time. They are packed for the elements. They are not packed to hang out for an extra day in a truck because people can't do their job. That clear it up for you?
merkmerk73
Active Member
"shouldn't be an issue, it's just from x to y"
Yeah, except it is an issue, and you should know better.
Maybe don't place livestock orders when there's a huge winter storm hitting the nation - causing lots of shipping delays and other issues.
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CoachRichardson
Active Member
What area are you in? Do you know the weather here? It was placed two weeks ago but thanks for the advice...
His Coral Highness
Active Member
He must work for UPS/Fedex
I work in Logistics, and FedEx has the worst safety rating in the industry, they kill an average of a driver a day. UPS not much better. Then they makes excuses blaming everything except themselves for lousy service.
I suggest you use alternate shippers if you have the option. FedEx really needs to be to put out of business just based on their DOT Safety Rating alone.
I suggest you use alternate shippers if you have the option. FedEx really needs to be to put out of business just based on their DOT Safety Rating alone.
SteveMM62Reef
Valuable Member
Have you ever looked at the Tires on USPS, Neighborhood Delivery Trucks? There is no way they would pass any kind of inspection or traffic stop.
They seem to hide their this from the internet:
“
Alarming Stats About FedEx Accidents
According to recent data from the Federal Motor Carrier Safety Administration (FMCSA), there were 2,766 accidents involving FedEx trucks between November 2020 and October 2022. Of these crashes, 71 involved a fatality and another 893 caused serious injuries. “
I deal with shipping issues from FEDEX, UPS and DHL all the time. I watched them misroute or lose thousands of dollars in shipments at work and I had A recent Favia colony lost recently (Thanks UPS)
there were no weather events, thermonuclear exchanges or exploding volcanoes to blame in any any of these cases. Worse, their customer service is uniformly lousy.
I love it when I can find what I want local.
there were no weather events, thermonuclear exchanges or exploding volcanoes to blame in any any of these cases. Worse, their customer service is uniformly lousy.
I love it when I can find what I want local.
I've had a few missed signatures when no signature was chosen. that was a pain because i had to travel to their hub which isn't close or wait a day and that doesn't work for live deliveries. just recently UPS delivered to my home when i requested my office (tracking even said my office) and i had to blast home before everything cooked in the sun on my front porch.
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