Has anyone received an email or item from Zen Reef in the last two weeks? I ordered and paid without my item being sent nor a response to the many emails I've sent.
Any advice?
Any advice?
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Spoke to them via IG. Willing to wait since they do have a quality product and the alternative (Building an Obsession) was perhaps the least helpful aquarium manufacturer I've ever spoken to...
I ordered from them at the end of March..... a week later I emailed asking when I could expect to receive my order as nothing has shipped and was told the following week. Last week I sent two Emails as I have not received a response or order. sounds like this is typical???.....
Still waiting for my order and any additional information from ZenReef. They are still accepting orders on the website however...
Ordered two months ago...
I have two items on order from them and I can’t get any reply from them on when my items will be shipped. What gives???
I have two items on order from them and I can’t get any reply from them on when my items will be shipped. What gives???
Aside from the magnet delays, they are backed up on orders. Our inventory is old stock that we have had before the Covid-19 issues which further delayed orders.