I have reached out to the member, that was referenced, who sold this unit via email and have asked him to help out here.
PS. Alkatronic is not a sponsor of this community for those of you looking to drag R2R into this. And yes we will edit and remove posts that go against our TOS whether someone is a sponsor or not. So keep your rude comments to yourself. Thanks.
No one was Dragging R2R into this, someone suggested to reach out to the R2R team and it was pointed out that this likely would be a fruitless endeavour. Also FocusTronic may not be a sponsor directly, however Coralvue who is FocusTronics sole North American distributor is. It is a great thing that you also contacted the seller as well to resolve this issue. And it is definately much appreciated by more than just the OP.
Last edited: