I have a problem trying to add my versa dosing pump to mobius. The app keeps asking me for serial number which i have inputted but it still won't let me add the dosing pump (purple checkmark). I tried called tech support but the don't have a solution. I have tried resetting it numerous times and still a no go. On my android phone, I keep getting this loop. It just keeps asking me to input a serial number which I have.
Adding Versa to Mobius.
- Thread starter dattack
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Wow! I've never had mobius ask for a serial number... let me do some digging on my end... are ypu on a deadline to ship it out?
They sent me an RMA. It connected without asking for serial number 6 months . I run 3 other versas on other tanks which were bought at the same time (about 1.5 year ago) and I don't have any problems with those connecting. So it must be some kind of software glitch.
Hmm... that seems like radio chip is faulty. Definitely aomething that needs to be looked at by etm
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