AI Hydra 52 (non HD) Firmware Update Issues

saltlifex13 · Sep 29, 2019

Dr. Reef said:
File sent.

Could you please forward me the file [email protected]. Currently having a similiar issue where the fixtures will not accept the firmware update. Thanks!

MichaelP121579 · Oct 1, 2019

@Dr. Reef is a awsome guy, he has gave me very helpful advice, and he always answers any questions of mine regardless of how stupid they may be

swgziggy · Oct 13, 2019

email [email protected]
pls send firmware as well I can not find anything and this controller just went fubared

swgziggy · Oct 13, 2019

@Dr. Reef
can I get that email/firmware as well pls
[email protected]

Dr. Reef · Oct 13, 2019

Firmware sent. Please let me know if it worked for you.

Antignis · Nov 13, 2019

@Dr. Reef would you mind sending me this firmware as well.. i have one out of 4 that i can't seem to update... feel like similar issue as folks here [email protected]

Dr. Reef · Nov 13, 2019

firmware sent. hope it works for you.

alexshefchik · Feb 22, 2020

Dr. Reef said:
firmware sent. hope it works for you.

@Dr. Reef can you please send me the firmware update to [email protected]? Thank you!

Dr. Reef · Feb 22, 2020

alexshefchik said:
@Dr. Reef can you please send me the firmware update to [email protected]? Thank you!

I have an older version, you can download the latest at their website.
I'll send it to you if latest is not working for you.
Thank you

alexshefchik · Feb 23, 2020

Dr. Reef said:
I have an older version, you can download the latest at their website.
I'll send it to you if latest is not working for you.
Thank you

It is not working for me

Dr. Reef · Feb 23, 2020

Try old firmware then upgrade to new and some have reported success that way

alexshefchik · Feb 23, 2020

Dr. Reef said:
Try old firmware then upgrade to new and some have reported success that way

I do not even have the old firmware anymore... I removed it when trying the new firmware. Now my AI Controller is stuck on Firmware Update

Dr. Reef · Feb 23, 2020

I emailed you an old firmware

alexshefchik · Feb 23, 2020

Weird I didn’t get anything. You did it to [email protected]?

Dr. Reef · Feb 23, 2020

check your email and also spam folder, i resent it

alexshefchik · Feb 23, 2020

Dr. Reef said:
check your email and also spam folder, i resent it

Got it, thank you! So I put the firmware on and now ai controller starts up but will not let me use any buttons. The weird thing is that on the top it shows its connected to the hydras and the time is updating. Has anyone ever had that issue? I cannot update anything now as I cant navigate it.

Dr. Reef · Feb 23, 2020

Someone had a Similar experience and they somehow updated to latest and all went well

Damage12 · Mar 1, 2020

This is ridiculous. Every time we have a power outage these Hydra 52’s entirely lose their software. It goes back to 0.0.0 version.

I just got the last fixture updated after literally 20 attempts and the power went out for a short while and now the other fixture lost its update and I can’t get it to complete an update now. It starts the update and then I get the dreaded error message.

I am so fed up with these lights.