Over the past year or so Live Aquaria quality and service has really fallen off. Today was the last time I will use them. I'm looking for an alternative. I don't have a Lfs near me. Here's the story. I ordered a leaopard wrasse from Divers Den and 3 cleaner shrimp from the regular live Aquaria site. The fish came doa ice cold. No heat packs in the box!! They never shipped the shrimp. I called and they couldn't tell me why the order did not ship or when it would. This seems to be happening more and more often. It's really unfortunate. They used to be great. I am wondering if anyone else has noticed the drop off in quality.