Apex fusion app, cant control anything

[Calpoly2103]

Hi everyone. I have full control over my apex via computer. When I'm in the app I can only view everything and I cant change any outlets. Anyone have this issue? Why wouldn't I be able to edit via phone? It's likely a setting or permission I'm missing. Thanks in advance.

 

[mich2599]

Are you new to the apex?

 

[MSB123]

are the switches greyed out? if so, you have to slide over the switches to the left to unlock them

 

[mich2599]

this is what @MSB123 referred to. It’s a setting that prevents you from making any unwanted changes by accident.

 

[MSB123]

this is what @MSB123 referred to

Thanks. Currently on a laptop so I can't show it.

 

[RussM Verified Sponsor]

There is Help built into Fusion in many places. Click/tap the ? present at the top of many pages. On the Dashboard, the help includes this:

 

[User1]

Glad this thread was posted because I was thinking this was a issue unique to me....

@RussM thanks for the comment above. I didn't see the help icon but do now. The last bit of the image you posted makes perfectly good sense as to why it is the way it is. Pocket dialing the tank.

Thank you.

 

[Calpoly2103]

are the switches greyed out? if so, you have to slide over the switches to the left to unlock them

Wow, that is a great security feature. Thank you, I'm now able to access via phone.

Thanks everyone for your help !