Apex Jr help

[jazonPartij]

So I'm trying to set up my apex he and I'm following the online directions exactly.
1) plug in the Ethernet cable to my router and apex
2) plug in the power cord
3) plug in my display screen
The display screen lights up but doesn't show anything.

What am I doing wrong?

 

[143MPCo]

Does it look like this one with those three dots in the upper right-hand corner of the screen?

 

[jazonPartij]

No three dots

And this is how my apex is connected

 

[143MPCo]

unplug power for a 3sec and plug it back on.

 

[143MPCo]

is this new or used?

 

[jazonPartij]

Now my display screen isn't lighting up

 

[143MPCo]

give it a sec

 

[jazonPartij]

Brand new

 

[143MPCo]

It should take about a (1) minute to start up. Use your Aqua Controller Display Module and press the center button to navigate to the Main Menu. Start by going to SYSTEM> NETSETUP> and ensure that ‘DHCP’ is ‘ON’. Next, from within the same Net Setup menu look for ‘Restart’ and select it.

 

[jazonPartij]

When I plug in the display screen the apex power cycles quickly...

 

[143MPCo]

if that fails you will have to open a support case, link--->Support


please contact at 408-779-4090, M-F, 9 am – 5 pm Pacific Standard Time.

 

[143MPCo]

did you tried on of the other aquabus ports?

 

[WetWhistle]

I have gotten that when it doesn't have Internet connection and the Internet cable is plugged in. Try unplugging the network cable and power cycle the apex. Then if it boots go into the network setting and see if it is set to DHCP till you can get into it to set it to a static ip.

For some reason I only get that if the cable is plugged in with no connection.

 

[jazonPartij]

did you tried on of the other aquabus ports?

I did. I think the ports are broken, which is why the ethernet is giving an orange light also

 

[RussM]

I did. I think the ports are broken, which is why the ethernet is giving an orange light also

An orange LED on the right side of the network jack is normal.

Disconnect the display and unplug the Apex Jr power cord. Plug the power cord back in. Wait 60 seconds, then look at the Apex Jr status LED (on top). Is it lit solid green or is it flashing orange?

If it is solid green, reconnect the display. What happens?

If it is flashing orange, let us know.

 

[jazonPartij]

Nothing. The display doesn't even turn on anymore. I think the display is fried. Everything else seems to be working fine

 

[RussM]

https://forum.neptunesystems.com/showthread.php?2944-My-Display-Screen-is-blank

 

[jazonPartij]

When I try to open the browser it asks me for a username and password. But it's not any username or password that I know. So I can't get to those steps

 

[RussM]

admin / 1234 are the defaults.

 

[jazonPartij]

Well I got further but when I submit module change nothing happens.