I have a question for all the apex experts. My unit was purchased December of 22. Work up until about two weeks ago . I get a pop up stating not connected.
In the WiFi mode the lights on the controller just keeps changing color. It apex doesn’t show up on my WiFi. With the Ethernet cable the unit flashes really fast blue light.
I have been in communication with Neptune and put a work ticket in. They asked me to give permission so they can long into my fusion.
I can give permission because of a pop up box that can’t be closed. Do that’s not working.
The going back and forth is a pain because they take so long to respond. I think the unit is bad from what I read and needs to be replaced.
Here is the pop up I’m talking about. Thanks
In the WiFi mode the lights on the controller just keeps changing color. It apex doesn’t show up on my WiFi. With the Ethernet cable the unit flashes really fast blue light.
I have been in communication with Neptune and put a work ticket in. They asked me to give permission so they can long into my fusion.
I can give permission because of a pop up box that can’t be closed. Do that’s not working.
The going back and forth is a pain because they take so long to respond. I think the unit is bad from what I read and needs to be replaced.
Here is the pop up I’m talking about. Thanks