Apex Trouble

[MichaelReefer]

I was at work today and like every other day I wanted to pop in and check my apex but it said it was disconnected. When I got home tonight I pushed the reset button and tried to reconfigure the network. I got to connect to my wifi and I get stuck on this window. It appears my devices keep dropping the signal to my apex...not sure if its because they are trying to find something with a signal? I tried airplane mode, disabling my network, and using my laptop. About half the time the apex stays blue and half the time it starts to change colors like its loading but then i get the "uh oh" popup that it disconnected. Anyone have any advice or know how i can fix this?

 

[MichaelReefer]

Bump

 

[Tangdora]

Did you ever resolve this. How far away is your router. Any major electrical object or wall in between that’s creating interference

 

[braaap]

Best way to fix it is plug it into a ethernet cable to get it online. Then go in and manually apply your network settings from the fusion dashboard. Under Network - Configuration - Type - Wifi. You should also setup a dedicated 2.4ghz network. Most routers have that option. Even if you just use the guest network settings. I have one just for my smart devices/tank controllers. Once I did that 100% of my disconnects went away.