I purchased a bunch of prepaid ATI ICP tests a few years back. I just sent in 2 new tests. I looked at my history and realized why I don't like sending them tests.
The turnaround from shipping to receiving a report ranges from 2-4 weeks, which in my mind is unacceptable.
A buddy of mine assured me that the turn around has been improved with less than a week to receive results.
When I sent my current tests, I got a pop up stating custom forms are required, but if you're using prepaid mailers to disregard.
This morning when I logged into their site a new pop up stating they're sending to Switzerland now to avoid customs issues.
I sent my samples in on Nov 1st. And now I feel my packages are lost in transit.
I sent them an email, but curious what others that use this service recently have experienced with turnaround?
The turnaround from shipping to receiving a report ranges from 2-4 weeks, which in my mind is unacceptable.
A buddy of mine assured me that the turn around has been improved with less than a week to receive results.
When I sent my current tests, I got a pop up stating custom forms are required, but if you're using prepaid mailers to disregard.
This morning when I logged into their site a new pop up stating they're sending to Switzerland now to avoid customs issues.
I sent my samples in on Nov 1st. And now I feel my packages are lost in transit.
I sent them an email, but curious what others that use this service recently have experienced with turnaround?