- Joined
- Jan 22, 2013
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- 4,387
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- Location
- Tulsa, OK
- What state or country do you live in
- Oklahoma
Hi Reef Family!
With all the recent uncertainty surrounding the big online retailers, we wanted to step up and put your mind at ease. No matter what happens out there, you deserve a reliable alternative that delivers healthier livestock and unmatched service.
That’s why we launched Affordable Aquaria—a dedicated, separate warehouse and business built specifically as a superior alternative for non-QT livestock. While Dr. Reef remains your ultimate destination for fully quarantined livestock and inverts, Affordable Aquaria brings you a sweeter, safer way to stock your tank!
With all the recent uncertainty surrounding the big online retailers, we wanted to step up and put your mind at ease. No matter what happens out there, you deserve a reliable alternative that delivers healthier livestock and unmatched service.
That’s why we launched Affordable Aquaria—a dedicated, separate warehouse and business built specifically as a superior alternative for non-QT livestock. While Dr. Reef remains your ultimate destination for fully quarantined livestock and inverts, Affordable Aquaria brings you a sweeter, safer way to stock your tank!
Why Affordable Aquaria is Better & Sweeter:
Part 1: Expert Backing & Livestock Quality
- Backed by Industry Experts: Proudly backed by Dr. Reef—the largest seller of pre-quarantined livestock in the hobby.
- Pre-Conditioned Livestock: Every animal arrives pre-conditioned (unlike traditional retailers that sell "as-is").
- Uncompromising Safety Standards: All livestock is conditioned, all captive-bred fish are pre-quarantined, and all corals are pre-quarantined.
- Rigorous Final Inspections: If livestock doesn't pass our final inspection, we refuse to ship it to make a quick buck—we hold it to condition further or pull from a pristine batch at no extra cost to you.
- Superior Livestock Details: Enjoy better content, deeper transparency, and more details on every animal we list.
Part 2: Unbeatable Price Matches & Promotions
- LiveAquaria Price Match: We will price match any in-stock LiveAquaria item (just send a screenshot or link).
- An Extra 5% Off: We are offering every single customer an extra 5% off on top of our price-matched items!
- LiveAquaria Guarantee Match: We match any LiveAquaria guarantee policy.
- Shipping Price & Term Matching: We match their shipping prices and terms, too.
- Honoring Recent Coupons & Credits: Got a valid LiveAquaria credit or coupon issued since September 1st? Send us proof and we will match it!
Part 3: Risk-Free Ordering & Payment
- Zero Upfront Charges: Place your order risk-free. You aren't charged upfront—we only send a secure payment link a few days prior to shipping!
- Flexible Payment Options: We accept convenient payments via PayPal, Stripe.
- Flexible Order Changes: Need to make additions, subtractions, or changes? Just shoot us an email anytime before shipping.
- Fast Turnaround: Most orders ship out within 3 to 7 days.
- Immediate Refunds on Shortages: We never hold your money if an item isn’t shipped; you get a direct refund for missing livestock.
Part 4: Rock-Solid Guarantees & Support
- 7-Day Stay-Alive Guarantee: We back our livestock with a 7-day stay-alive guarantee (excluding expert-only species).
- Zero Replacement Shipping Fees: We don’t charge for shipping if replacement livestock ever needs to be sent out.
- Simple DOA Claims: In the rare event of a Dead on Arrival, we just ask for 2 quick photos (1 in the unopened bag, and 1 outside on a white background) for a fast replacement or store credit.
- Lightning-Fast Communication: Our top-notch support team replies to emails within hours, if not minutes.
- Effortless Customer Service: Enjoy hassle-free support with zero lengthy paperwork, fine print, or complex terms to navigate.
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