Big shout out to BRS.

  • Thread starter Thread starter Treecop
  • Start date Start date
  • Tagged users Tagged users None

Treecop

Community Member
View Badges
Joined
Jul 13, 2020
Messages
58
Reaction score
40
Location
Colorado
What state or country do you live in
Colorado
I had to call BRS customer service a few times over the last few days. Awesome experience. They helped me troubleshoot issues with my RODI and temperature controller. I’ve had short wait time and helpful reps every time.
 
BRS is the best. IMO they ship must faster than Marine Depot and super friendly Customer Service. I once placed an order but accidentally had my old home's address. the CS rep didn't even ask question and helped me recall the shipment to wrong address and sent out another unit right away to the correct address without any extra cost.
Additionally, I don't want this to sound bad- but their shipment actually always arrive sooner than they promised so when you checkout there is totally no need to pay extra for rush (unless it is life or death situation for your tank).
 
I’ve also noticed that the order usually arrives before the estimated delivery date.
 
You have insufficient privileges to reply here.

TOP 10 Trending Threads

IF YOU HAD TO OPERATE EVERYTHING ELSE MANUALLY, WHICH AUTOMATED SYSTEM WOULD YOU KEEP?

  • Auto top-off

    Votes: 45 57.0%
  • Automated dosing

    Votes: 6 7.6%
  • Mechanical filtration / roller filter

    Votes: 4 5.1%
  • Automated water testing

    Votes: 3 3.8%
  • Automatic feeding

    Votes: 1 1.3%
  • Lighting schedule

    Votes: 13 16.5%
  • Controller and remote monitoring

    Votes: 3 3.8%
  • Leak detection and emergency shutoff

    Votes: 1 1.3%
  • Automatic water changes

    Votes: 2 2.5%
  • None. I prefer to operate everything manually

    Votes: 0 0.0%
  • Something else (explain in the comments)

    Votes: 1 1.3%
Back
Top
Home
Post thread…
Market
What's new