I've ordered a lot of corals from vendors and individuals. I've had some corals arrive from a very well known vendor in the middle of winter in a cardboard box with just a heat pack and a hand full of peanuts. I've had bags leaking, corals arrive and look nothing like the photos, dying corals, etc..........but never from Cherry Corals!!! Everything from communication, packaging, size of frags actual color of frags is always amazing. They are a top notch vendor and I would recommend them without hesitation!