Dos manual water change delay?

WhitePanther93

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So I recently purchased the dos quiet drive so I could set up automated water changes.
I set up the water change through the task menu and everything seemed fine, but when I started the appropriate feed cycle to start the water change nothing happened. I when to work and when I got back my salt water reservoir did seem to be missing the appropriate amount of mixed water and the tank wasn’t empty/ overflown, so it seems that a water change did happen. I was under the impression that the change should happen immediately after pressing the button. Am I wrong? Is there a way to get rid of the delay?
 
So I recently purchased the dos quiet drive so I could set up automated water changes.
I set up the water change through the task menu and everything seemed fine, but when I started the appropriate feed cycle to start the water change nothing happened. I when to work and when I got back my salt water reservoir did seem to be missing the appropriate amount of mixed water and the tank wasn’t empty/ overflown, so it seems that a water change did happen. I was under the impression that the change should happen immediately after pressing the button. Am I wrong? Is there a way to get rid of the delay?
While I am not familiar with the device, what does customer service at manufacture say?
 

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