Eco tech customer service second to none

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Staghorn

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So I sent in to MP tens that were not working for service . 2 pretty old ones actually. As always eco-tech called me as soon as the MPs arrived. They offered me an option to replace the damaged parts at a good price but they also offered to replace both MPs with new QD’s at a deeply discounted price( not the first time either). Every time I’ve ever sent anything in for service these guys they have always gone above and beyond. You’ve made a lifetime customer! Thanks ecotech.

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Top Shelf Aquatics
Please read here before posting. Outside comments are not permitted per R2R's feedback forum policy. This is to allow the buyer and seller to have a streamlined conversation and hopefully come to a mutually satisfactory resolution in a negative transaction. If you would like to contribute your own feedback experience with either the buyer or seller, you may do so by creating your own feedback thread. Only the thread starter and vendor will have posting access. Thank you.

Do you have a battery backup plan in place?

  • YES (tell us in the thread)

    Votes: 127 39.8%
  • NO

    Votes: 175 54.9%
  • Other (please explain)

    Votes: 17 5.3%
Innovative Marine
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