Erase Previous Owners Apex Presets

[Reefguy13]

I am sure this has been discussed at nauseum on this site but I bought a used apex got everything hooked up and there must be 50 presets in my apex fusion from it. How do I get this to just go back to the out of the box settings. I have tried factory resetting twice now and still doesnt erase it? Thoughts?

 

[SuncrestReef]

The procedure depends on which model of Apex you have:

• For a Apex Classic, do an Initialize All of the Apex using the classic web pages (Configuration->Misc Setup page-Initialize memory->Initialize All) or through the display module menu system (System->Init Memory->Init All).
  
  
• For an Apex or Apex EL, reset it by pressing the reset button behind the face-plate of the Apex base unit with a paper clip or other suitable implement, and holding the button depressed until the status LED turns red or for 40 seconds (whichever comes first.)

Source: https://forum.neptunesystems.com/showthread.php?7399-Transfering-an-Apex-To-or-From-Someone-Else

 

[Reefguy13]

Thanks I have the apex wifi and i tried the paperclip reset twice now and still nothing

 

[vetteguy53081]

Thanks I have the apex wifi and i tried the paperclip reset twice now and still nothing

Did you hold reset button down for at least 1/2 minute?

 

[Reefguy13]

Yes for about a minute actually the lights turned red and everything

 

[Reefguy13]

I think problem solved. I think I'm just stupid and assumed the presets were the previous owner but I think it's just the way apex names things ha. Thanks everyone