Gift cart policy

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EBNewbie

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Hey guys, I was reading the gift card policy and have a few questions:
1. "The BRS Gift Cards are non-transferable and you may not sell, assign, make a gift of or otherwise transfer all or any part of your BRS Gift Cards"
So we cannot gift a gift card?
2. "redemptions are limited to $250 per purchase transaction and $1000 per day per customer."
Is this enforced or do you have any plans to enforce this? If not, can this be removed from the policy? I was able to make a $750 order with gift cards thanks to the DreamTank promotion.
3. "You may have the ability to view and manage your BRS Gift Cards through your BRS Customer Account."
I don't see this ability but the policy says may. Can I add the gift cards to my account like Amazon and have BRS source payment from gift cards first?

Thanks!
 
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EBNewbie

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And my gift cart I, of course, meant gift card...
 

Bulk Reef Supply

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Hey guys, I was reading the gift card policy and have a few questions:
1. "The BRS Gift Cards are non-transferable and you may not sell, assign, make a gift of or otherwise transfer all or any part of your BRS Gift Cards"
So we cannot gift a gift card?
2. "redemptions are limited to $250 per purchase transaction and $1000 per day per customer."
Is this enforced or do you have any plans to enforce this? If not, can this be removed from the policy? I was able to make a $750 order with gift cards thanks to the DreamTank promotion.
3. "You may have the ability to view and manage your BRS Gift Cards through your BRS Customer Account."
I don't see this ability but the policy says may. Can I add the gift cards to my account like Amazon and have BRS source payment from gift cards first?

Thanks!

  1. Yes, you can gift a gift card! Just put their email address in the "to" field.
  2. It's not live on the site, we just reserve the right in the event it's a fraudulent transaction
  3. We don't currently have the ability to store the gift card to your account, it's on our wishlist to do that though!
 
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EBNewbie

EBNewbie

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Thanks for the reply!
One more question regarding points. It seems like I get 1% points by purchasing a gift card and using them results in 0 points. Can we get 4% points on non-MAP products for orders purchased with a gift card? Is that in the work or something I can get resolved with an email?
 

Bulk Reef Supply

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Thanks for the reply!
One more question regarding points. It seems like I get 1% points by purchasing a gift card and using them results in 0 points. Can we get 4% points on non-MAP products for orders purchased with a gift card? Is that in the work or something I can get resolved with an email?

Unfortunately, we can't allow the earning of points on both ends. Even earning the 1% on the purchase of a gift card is not something that most companies allow, our finance team is probably not too pleased with that!
 
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EBNewbie

EBNewbie

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Thanks for the reply. Have you explored not giving points on the gift cards themselves and applying points on orders paid with a gift card?
 

Bulk Reef Supply

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I can request the team review that, although if they did decide to do that it would need to be developed so it wouldn't be a feature any time soon. I'll pass it on though! :)
 

Coastie Reefer

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Unfortunately, we can't allow the earning of points on both ends. Even earning the 1% on the purchase of a gift card is not something that most companies allow, our finance team is probably not too pleased with that!

I bought gift cards because I had an ecard (Vanilla Visa) that I was awarded through my work. I bought the gift cards because I thought I was going to go over the amount of the ecard and didn't see a way to use multiple payments online. I didn't get points for buying the gift cards and I didn't get points for making the $500 purchase. Basically I missed out on roughly $24 worth of points. I did call CS and was told I'd get $10 in points added to my account for the confusion, but I don't even see those...
 

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