Gyre cloud edition instructions?

[areefer01]

Did anyone manage to get this to do OGC cycle? All my corals were happy with OGC and now I switched to cloud controller and that option is not there anymore?

Remember that the original OGC pattern used reverse. Depending on how you have the blade and cages set up the reverse mode will not be as noticeable.

Edit: this would also apply to any flow pattern or anti-sync that uses reverse.

 

[Nemoreef]

Remember that the original OGC pattern used reverse. Depending on how you have the blade and cages set up the reverse mode will not be as noticeable.

Edit: this would also apply to any flow pattern or anti-sync that uses reverse.

Actually in my case, I am using the old pumps with the new cloud controller. Best part about the old OGC program was you could set the max flow and the rest of the cycle was derived from that max flow.

 

[Qixxnet]

I have not had any issues connecting to wifi like a lot of others have mentioned. The issues that I am having is going into Quick Settings and saving a program. The videos show going through the steps for pump A and then pump B and the message "Save Sattings" in red shows up and the setting is saved. However, I do not get the option to Save Settings. I have reset the controller a few times clear all Settings. But I just cannot get the option to save. My firmware of 3.5 is current according to the app.

Anyone else having this issue?

 

[OnePuffMan]

I am having a problem where I am in ramp mode with the "B" set to asynchronous but they are both doing the same thing, i.e. both at max at the same time, then min at the same time. How do I get them to alternate?

 

[SumpinFishy]

We are sorry to hear that there has been some trouble with set up on these pumps. Maxspect has an instruction manual which covers warranty support, proper use, and other legal information. For programming, wi-fi connection, and the actual set up there is a full tutorial video linked below.



Parts of this video do move a bit quick, so I can understand how this can be confusing to navigate when trying to set up the pump while following along. I'll pass the idea over to the video team to see if we can't get something a bit easier to follow in the works to help with set up on these pumps! If you do have any issues with connection or warranty support you can contact our customer support team for troubleshooting and assistance on getting these set up.


BRS Customer Service
Phone: 763-432-9691
Email: [email protected]

Video is gone and I can't find a new version

 

[Wu Tang Clam]

Sorry for reviving this thread guys.

Was wondering if anybody has encountered this issue.
Controller connected to my network and phone but the terrible app shows as my gyres offline…I’m guessing the little icon in the picture is a broken link.

Anyway to resolve this I’ve tried everything

 

[MnFish1]

We are sorry to hear that there has been some trouble with set up on these pumps. Maxspect has an instruction manual which covers warranty support, proper use, and other legal information. For programming, wi-fi connection, and the actual set up there is a full tutorial video linked below.



Parts of this video do move a bit quick, so I can understand how this can be confusing to navigate when trying to set up the pump while following along. I'll pass the idea over to the video team to see if we can't get something a bit easier to follow in the works to help with set up on these pumps! If you do have any issues with connection or warranty support you can contact our customer support team for troubleshooting and assistance on getting these set up.


BRS Customer Service
Phone: 763-432-9691
Email: [email protected]

One thing - videos are fine - but - it is much much easier for many people to have a step 1, step 2 list, with pictures or even a flow diagram. If one has only a specific question it's a hassle to watch through an entire video to pick up one thing. Just an opinion - oh and it says your video is unavailable

 

[mforde]

Sorry for reviving this thread guys.

Was wondering if anybody has encountered this issue.
Controller connected to my network and phone but the terrible app shows as my gyres offline…I’m guessing the little icon in the picture is a broken link.

Anyway to resolve this I’ve tried everything

Did you ever resolve this? The same thing happened to me a couple of months back. I gave up and set the program manually. But now I am trying to fix it but I can't even find online how to do a factory reset. Let me know if you found a solution.

 

[Dave-T]

I think you can press and hold the main button. I did this recently and it seemed to work after a lot of trial and error.

 

[Mark-Stover]

Did anyone ever figure out how to get the “syna-g cloud” app to work? I get this on my phone. I’ve removed and reinstalled the app, reset the controller, but I still get only this far on the app.

 

[MnFish1]

CONTACT TECHNICAL SUPPORT FOR THE COMPANY

 

[Mark-Stover]

CONTACT TECHNICAL SUPPORT FOR THE COMPANY

Will do! Just wanted to not look stupid if it was an easy fix. Thanks!